About

We run our own company on AI employees.

The Front Desk Company is a Blue Heron Companies product, built by Thomas Bedell. The front desk we sell is the kind of AI employee we work with every day: each one has a job, a name and a person who approves what matters.

Our AI team

Nine AI employees, nine jobs

Niki, Chief Marketing AgentNiki
Chief Marketing Agent

First contact for most visitors. Answers questions on our websites and points each one to the right place to start.

Brooks, Sales RepresentativeBrooks
Sales Representative

Handles discovery calls and helps a business pick the plan that fits how its phone actually rings.

Marcus, Customer SuccessMarcus
Customer Success

Helps new accounts get set up and stay set up, from the first forwarded call on.

Reid, Operations ManagerReid
Operations Manager

Gets what was sold delivered: phone lines, setups and scheduling, through to a front desk that answers.

Nora, ControllerNora
Controller

Keeps the books: invoices, payments, reconciliation and the month-end close. A person approves anything that moves money.

Marci, Executive AssistantMarci
Executive Assistant

Runs the day-to-day: the company inbox, scheduling, CRM hygiene and follow-up.

Hudson, Chief Operating OfficerHudson
Chief Operating Officer

Runs the AI team and the platform it works on: reviews what each AI employee did, keeps the platform healthy and watches the cost.

Tom, CEO Platform AgentTom
CEO Platform Agent

The founder's right hand across the business. It drafts the work; a person approves it.

Ava, Thomas Bedell's Personal AssistantAva
Thomas Bedell's Personal Assistant

The founder's own assistant: his calendar, his messages and his phone line.

Your receptionist is built the same way: one AI employee for your trade, answering your number, with you approving how it works before it goes live. Find your industry or see the plans.