FAQ

Straight answers.

What does it cost?

From $49 a month for 250 minutes of answered calls. Most calls run two or three minutes, so that is roughly 80 to 120 calls. Bigger plans are $149 for 1,000 minutes and $299 for 2,500.

Is the trial real, or a demo?

Real. For 7 days she answers your actual calls. You enter a card to start; nothing is charged until day 8. Cancel before then and you pay nothing.

Can she book jobs or give prices?

No. She tells callers what you do, where you are and when you are open, and takes a message. Booking, quoting and texting are on the AI Front Desk plan ($397).

Do I keep my number?

Yes. You forward your existing line to the number we give you — always, or only when you do not pick up. Nothing is ported.

What happens when I use up my minutes?

She stops answering for the rest of the month, unless you set an overage cap. We never move you to a higher plan without asking.

What is NOT stored?

No recording is made and no transcript is kept on the Starter plans. The call becomes one sentence. If you want to hear the calls, that is the AI Front Desk plan.

What is in my CRM after a call?

A contact (or the existing one), the company if we can match the number, and one line on the record — for example: "Jeff called from (727) 555-1212 — needs an appointment to fix a hole in the roof." You also get one email per call with that line.

What CRM is this?

The full EngageSuite360 CRM: contacts, companies, deals, tasks, calendar and reports, with your industry's pipeline and vocabulary. Only the Communications section is reduced to a call log on the Starter plans.

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