From $49 a month for 250 minutes of answered calls. Most calls run two or three minutes, so that is roughly 80 to 120 calls. Bigger plans are $149 for 1,000 minutes and $299 for 2,500.
Real. For 7 days your receptionist answers your actual calls. You enter a card to start; nothing is charged until day 8. Cancel before then and you pay nothing.
No. Your receptionist tells callers what you do, where you are and when you are open, and takes a message. Booking, quoting and texting are on the AI Front Desk plan ($397).
Yes. You forward your existing line to the number we give you — always, or only when you do not pick up. Nothing is ported.
Answering stops for the rest of the month, unless you set an overage cap. We never move you to a higher plan without asking.
No recording is made and no transcript is kept on the Starter plans. The call becomes one sentence. If you want to hear the calls, that is the AI Front Desk plan.
A contact (or the existing one), the company if we can match the number, and one line on the record — for example: "Jeff called from (727) 555-1212 — needs an appointment to fix a hole in the roof." You also get one email per call with that line.
The full EngageSuite360 CRM: contacts, companies, deals, tasks, calendar and reports, with your industry's pipeline and vocabulary. Only the Communications section is reduced to a call log on the Starter plans.
Any line that can forward calls. The how-it-works page lists the forwarding codes for AT&T, Verizon, T-Mobile, Landline (most), VoIP / office phone system, and most office phone systems have a forwarding setting. "Forward when no answer" is the usual choice: your phone still rings first.
It greets the caller with your business name, tells them what you do, where you are and when you are open, then takes the name, the callback number and what they need. It reads the number back once and says you will call back.
27, one per trade, each with a name, a voice and that trade's vocabulary: Healthcare, Legal, Construction, Dental, Real Estate, Accounting, Veterinary, Insurance, Fitness, Hospitality, Automotive, Beauty & Salon, Restaurant, Education, Consulting, Manufacturing, E-Commerce, Government, Travel, Logistics, Recruiting, Marketing Agency, Nonprofit, Property Management, IT Services, Financial Services, Home Services.
Yes. Same number, same CRM, same receptionist. The AI Front Desk plans add recordings, transcripts, texting back and booking, from $397 a month.