The service. The Front Desk Company answers calls to the number we provide, takes the caller's name, number and reason, writes it to your CRM, and emails you. On the Starter plans it does not book, quote, transfer, text or email callers. It is not an emergency service; it tells callers in danger to call 911.
Plans. $49 a month ($490 a year) includes 250 inbound minutes; $149 a month ($1,490 a year) includes 1,000 inbound minutes; $299 a month ($2,990 a year) includes 2,500 inbound minutes. Past the included minutes you pay $0.15 / $0.12 / $0.10 per minute respectively, only up to the overage cap you set (default zero, at which the line pauses until the next month). The AI Front Desk plans (AI Front Desk $397, AI Front Desk + Outbound $697, AI Front Desk + Sales $997) carry their own terms shown at checkout. We never move you to a bigger plan without your action.
Trial. Your card is saved at signup and the line takes live calls for seven days. On day eight the plan you chose is charged. Cancel before then and nothing is charged. If a charge fails, you have 48 hours to update the card before the number is released.
Cancelling. Any time, effective at the end of the paid period. Your CRM data stays yours to export.
Provider. The Front Desk Company is a product of Blue Heron Companies LLC, Florida.