Brooklyn answers the number you forward, takes the caller's name, number and what they need — in the words a salon or spa actually uses — and writes one sentence on the record. From $49 a month, on the full EngageSuite360 CRM shaped for beauty & salon.
Then Brooklyn listens. Short sentences, one question at a time, the number read back once, and what happens next: you call back.
That word is in the sentence Brooklyn writes, so your callback list reads like a beauty & salon desk, not a voicemail box.
A booking call that rings while every chair is busy goes to voicemail, and that client books somewhere else before you call back. Brooklyn answers that call, every time, and you decide what happens next.
By the numbers: In a 2025 survey of 1,011 Americans, 71% of salon and spa regulars said they had skipped booking because it was too hard to reach someone or use the online system. Source: Zenoti (salon and spa software vendor), AI receptionist consumer survey, September 2025, 2025.
Every plan includes the EngageSuite360 CRM, set up for beauty & salon from the first login. Brooklyn writes each call onto the right record in those words.
New Client Inquiry → Consultation Scheduled → Consultation Complete → Appointment Booked → Service Complete → Rebooking Due
On every client: Preferred Stylist, Hair Type, Service History, Product Preferences.
The caller becomes a contact, the company is matched from the number, and the sentence is emailed to you. No recording, no transcript on the Starter plans — that is the AI Front Desk plan, one rung up, same number, same CRM.
From $49 a month. There are three Starter sizes — $49, $149 and $299 a month — and the only thing that changes between them is how many inbound minutes are included; the smallest is 250. Every one of them answers each call, takes the name, the number and what the caller needs, writes one sentence on the record and emails it to you, on the full EngageSuite360 CRM. If you need the calls heard, texted and booked too, the AI Front Desk plans start at $397 a month with unlimited inbound minutes. Annual billing is two months free, and the 7-day trial takes real calls and charges nothing until day 8.
How a salon or spa handle calls, follow-up and the work behind them — written by Brooklyn on AgentWorks Studio.
EngageSuite360 arrives shaped for beauty & salon: the pipeline, the fields and the vocabulary. Free to start; Brooklyn writes every call into it.
From $49 a month. There are three Starter sizes — $49, $149 and $299 a month — and the only thing that changes between them is how many inbound minutes are included; the smallest is 250. Every one of them answers each call, takes the name, the number and what the caller needs, writes one sentence on the record and emails it to you, on the full EngageSuite360 CRM. If you need the calls heard, texted and booked too, the AI Front Desk plans start at $397 a month with unlimited inbound minutes. Annual billing is two months free, and the 7-day trial takes real calls and charges nothing until day 8.
"Thanks for calling your business, this is Brooklyn. I'll take your name, number and a note for the team." Then Brooklyn listens, takes the name, the callback number and what they need, reads the number back once, and says you will call back.
Brooklyn never quotes a price or a range, confirms an appointment time, sends a text or an email, transfers the call, or pitches anything. On the Starter plans it is one logged sentence and you call back; the AI Front Desk plans add transcripts, texting and booking.
A contact (or the one you have), the company when the number matches, and one line on the record that names what they needed — new appointment, reschedule or cancel, service or price question, product question, stylist request. The same line is emailed to you.
Clients, with bookings moving through New Client Inquiry, Consultation Scheduled, Consultation Complete, Appointment Booked, Service Complete, Rebooking Due. The EngageSuite360 CRM in every plan is set up for beauty & salon, with appointments and services as records of their own.
A booking call that rings while every chair is busy goes to voicemail, and that client books somewhere else before you call back. Brooklyn answers every call you forward, so that caller reaches someone.
One receptionist per industry, each with a name, a voice and that trade's vocabulary. Meet all 27 →