For residential property managers and landlords. Five questions decide whether an AI receptionist earns its keep in a trade, then an honest table of 8 products with each figure as its maker published it on 2026-09-05.
A burst pipe at midnight and a dripping faucet are not the same call. Ask how the receptionist tells them apart, who is reached for the emergency, and what the tenant is told.
A maintenance request is useless without the property, the unit and a way into it. Ask whether those are collected in your words and written where your maintenance coordinator looks.
Leasing calls are revenue. Ask whether the receptionist can answer from your list of available units and set up a showing, or only take a message.
Owners and vendors call too, and each needs a different path. Ask how those calls are routed so they do not sit behind tenant messages.
Ask whether every call lands on the tenant, unit or prospect record in a system your team already uses, with the next step written down.
| Product | Describes itself as | Entry price · included | CRM | Stored |
|---|---|---|---|---|
| The Front Desk Company | An industry receptionist — 27 industries, each with a name, a face and that trade's vocabulary | $49 · 250 inbound minutes (Starter), $0.15/min over, up to a cap you set | The full EngageSuite360 CRM in every plan — contacts, companies, deals, tasks, calendar, reports — shaped for your industry | Starter: one sentence per call, no recording, no transcript. AI Front Desk ($397): transcripts and recordings |
| Rosie | AI answering service for home services and small businesses | $49 · 250 minutes | None — Zapier triggers only | Transcripts and recordings on all plans |
| Smith.ai AI Receptionist | AI and human receptionists for your front office | $150/mo + $2.00 per call; free tier of 25 calls/mo (card required) | Integrations only — Salesforce, HubSpot, Clio, Zapier | Recorded and transcribed; summary after every call |
| Goodcall | AI phone calls made easy | $79 per agent · unlimited minutes, 100 unique callers, $0.50 per caller over | Integrations only — Zapier, Sheets, GoHighLevel | Summaries; transcripts and recordings not stated |
| Dialzara | The AI receptionist who never misses a call | $29 · 60 minutes, $0.48/min over | Integrations only — Zapier, Make, webhooks | Yes, plus an SMS/email summary |
| My AI Front Desk | Agentic AI for every stage of the customer journey | $20 Basic takes no calls; first calling plan $99 · 200 minutes, $0.25/min | Built-in CRM, plus HubSpot, GoHighLevel, Zapier | Recordings and post-call notifications |
| Upfirst | AI receptionist that answers calls while you run your business | $24.95 · 30 calls, $1.50 per call over | Integrations only — HubSpot, Salesforce, Pipedrive, GoHighLevel, Zapier | Yes, with instant summaries texted or emailed |
| Reception by ElevenLabs | AI receptionists that answer every call | $22 · 60 minutes, $0.40/min over | Google Calendar, Zapier, webhooks only | Yes, on all plans |
Figures as published on 2026-09-05; each product links to its own comparison page with the source.
Chase answers in your trade's words and writes every call on the customer's record in EngageSuite360. Starter plans take the message; the AI Front Desk adds texting and booking. Meet Chase →
Maintenance emergencies, The unit and the tenant, Prospective renters, Owners and vendors, Where the call ends up. Put each one to every vendor as a question and compare the answers, not the headlines.
Of the 7 products in our table, none describes itself that way on its own site; all of them describe a general small-business receptionist. The Front Desk Company gives each industry its own receptionist; for property managers that is Chase.
On the Starter plans the receptionist takes the name, the callback number and what the caller needs, writes it on the CRM record and emails you; it does not book or text. The AI Front Desk plan ($397) adds transcripts, recordings, texting and booking on the same number and CRM.
Every rival figure is as published on that product's own pricing page on 2026-09-05; each has its own comparison page with the source. If a figure has changed, tell us and it will be corrected.