Smith.ai AI Receptionist (smith.ai) describes itself as "AI and human receptionists for your front office". The Front Desk Company is An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary, on the full EngageSuite360 CRM. Figures below as published on 2026-09-05.
| The Front Desk Company | Smith.ai AI Receptionist | |
|---|---|---|
| Entry price · included | $49 · 250 inbound minutes (Starter), $0.15/min over, up to a cap you set | $150/mo + $2.00 per call; free tier of 25 calls/mo (card required) |
| Next plan up | $149 / 1,000 · $299 / 2,500 · then $397 / $697 / $997 | $500/mo + $1.67 per call |
| Trial | 7-day live trial; card saved, charged on day eight, cancel before and nothing is charged | Free tier; no charge until authorised |
| CRM | The full EngageSuite360 CRM in every plan — contacts, companies, deals, tasks, calendar, reports — shaped for your industry | Integrations only — Salesforce, HubSpot, Clio, Zapier |
| What is stored | Starter: one sentence per call, no recording, no transcript. AI Front Desk ($397): transcripts and recordings | Recorded and transcribed; summary after every call |
| Who answers | An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary | One assistant for every business |
Sourced 2026-09-05 from smith.ai. If a figure has changed, tell us and it will be corrected.
Smith.ai AI Receptionist's entry plan is $150/mo + $2.00 per call; free tier of 25 calls/mo (card required); The Front Desk Company starts at $49 · 250 inbound minutes (Starter), $0.15/min over, up to a cap you set. The bigger difference is what is included: The Front Desk Company ships the full EngageSuite360 CRM in every plan, Smith.ai AI Receptionist offers integrations only — salesforce, hubspot, clio, zapier.
Integrations only — Salesforce, HubSpot, Clio, Zapier. The Front Desk Company includes the full EngageSuite360 CRM in every plan, shaped for your industry, and the receptionist writes every call into it.
Smith.ai AI Receptionist: recorded and transcribed; summary after every call. The Front Desk Company: Starter: one sentence per call, no recording, no transcript. AI Front Desk ($397): transcripts and recordings.
The Front Desk Company is An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary. Smith.ai AI Receptionist positions itself as "AI and human receptionists for your front office".
Dr. MitchellHealthcare
VictoriaLegal
JackieConstruction
Dr. CleoDental
SterlingReal Estate
RachelAccounting
Dr. HaileyVeterinary
FranklinInsurance
TroyFitness
MaxwellHospitality
BuckAutomotive
BrooklynBeauty & Salon
TonyRestaurant
OliviaEducation
SpencerConsulting
DianeManufacturing
MaeveE-Commerce
MargaretGovernment
SierraTravel
RustyLogistics
PaigeRecruiting
NikiMarketing Agency
GraceNonprofit
ChaseProperty Management
AceIT Services
HarrisFinancial Advisory