Rosie (heyrosie.com) describes itself as "AI answering service for home services and small businesses". The Front Desk Company is An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary, on the full EngageSuite360 CRM. Figures below as published on 2026-09-05.
| The Front Desk Company | Rosie | |
|---|---|---|
| Entry price · included | $49 · 250 inbound minutes (Starter), $0.15/min over, up to a cap you set | $49 · 250 minutes |
| Next plan up | $149 / 1,000 · $299 / 2,500 · then $397 / $697 / $997 | $149 / 1,000 · $299 / 2,000 |
| Trial | 7-day live trial; card saved, charged on day eight, cancel before and nothing is charged | 7-day; card at go-live; auto-converts |
| CRM | The full EngageSuite360 CRM in every plan — contacts, companies, deals, tasks, calendar, reports — shaped for your industry | None — Zapier triggers only |
| What is stored | Starter: one sentence per call, no recording, no transcript. AI Front Desk ($397): transcripts and recordings | Transcripts and recordings on all plans |
| Who answers | An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary | One assistant for every business |
Sourced 2026-09-05 from heyrosie.com. If a figure has changed, tell us and it will be corrected.
Rosie's entry plan is $49 · 250 minutes; The Front Desk Company starts at $49 · 250 inbound minutes (Starter), $0.15/min over, up to a cap you set. The bigger difference is what is included: The Front Desk Company ships the full EngageSuite360 CRM in every plan, Rosie offers none — zapier triggers only.
None — Zapier triggers only. The Front Desk Company includes the full EngageSuite360 CRM in every plan, shaped for your industry, and the receptionist writes every call into it.
Rosie: transcripts and recordings on all plans. The Front Desk Company: Starter: one sentence per call, no recording, no transcript. AI Front Desk ($397): transcripts and recordings.
The Front Desk Company is An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary. Rosie positions itself as "AI answering service for home services and small businesses".
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