Goodcall (goodcall.com) describes itself as "AI phone calls made easy". The Front Desk Company is An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary, on the full EngageSuite360 CRM. Figures below as published on 2026-09-05.
| The Front Desk Company | Goodcall | |
|---|---|---|
| Entry price · included | $49 · 250 inbound minutes (Starter), $0.15/min over, up to a cap you set | $79 per agent · unlimited minutes, 100 unique callers, $0.50 per caller over |
| Next plan up | $149 / 1,000 · $299 / 2,500 · then $397 / $697 / $997 | $129 / 250 callers · $249 / 500 |
| Trial | 7-day live trial; card saved, charged on day eight, cancel before and nothing is charged | 14-day; no card |
| CRM | The full EngageSuite360 CRM in every plan — contacts, companies, deals, tasks, calendar, reports — shaped for your industry | Integrations only — Zapier, Sheets, GoHighLevel |
| What is stored | Starter: one sentence per call, no recording, no transcript. AI Front Desk ($397): transcripts and recordings | Summaries; transcripts and recordings not stated |
| Who answers | An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary | One assistant for every business |
Sourced 2026-09-05 from goodcall.com. If a figure has changed, tell us and it will be corrected.
Goodcall's entry plan is $79 per agent · unlimited minutes, 100 unique callers, $0.50 per caller over; The Front Desk Company starts at $49 · 250 inbound minutes (Starter), $0.15/min over, up to a cap you set. The bigger difference is what is included: The Front Desk Company ships the full EngageSuite360 CRM in every plan, Goodcall offers integrations only — zapier, sheets, gohighlevel.
Integrations only — Zapier, Sheets, GoHighLevel. The Front Desk Company includes the full EngageSuite360 CRM in every plan, shaped for your industry, and the receptionist writes every call into it.
Goodcall: summaries; transcripts and recordings not stated. The Front Desk Company: Starter: one sentence per call, no recording, no transcript. AI Front Desk ($397): transcripts and recordings.
The Front Desk Company is An industry receptionist — 26 industries, each with a name, a face and her trade's vocabulary. Goodcall positions itself as "AI phone calls made easy".
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